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Shipping from Slovenia

Processing time

1-10 business days

Estimated shipping times

• North America : 5 - 15 business days
• Europe : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Privacy policy

Personal data protection
The provider collects personal information only in the event that the buyer provides it voluntarily and voluntarily signs a statement permitting the collection, saving and processing of personal data submitted. The provider is not responsible for the accuracy of information provided by the buyer. The data supplied by the customer is strictly confidential and shall be treated in accordance with the Consumer Protection Act (ZVOP-2) and General Data Protection Regulation (GDPR).
Collecting and using of data
The provider will use the personal data (name, surname, address and e-mail) solely for the purposes of contract fulfilment needs (sending of informative material, offers and invoices, and other necessary communication).
The provider will not use the personal data of the buyer to send promotional e-mails or other unsolicited promotional material, except those promotional notices which the buyer orders or agrees upon.
The provider commits to saving and using the collected data only as long as is necessary to achieve the purpose and exclusively for use and fulfilment of customer wishes, for which they were collected or till custumers's request for deletion of data.
In case of cooperation of the provider with other companies that provide the provider with their services (e.g. order delivery, payment transactions etc.), these companies will have access only to the data that is pertinent to smooth implementation of their service. These companies commit that the information access will not be misused and will be used solely and exclusively (only) for the execution of their work.
In order to process your order as best as possible, the data required for the transaction is stored and passed on to the delivery company. The personal data buyers submit to provider will not be passed on to any unauthorised third party outside the company. In case of loss of the buyer's paper order documents, the customer may contact the provider info@gldesign-dogs.com.